Privacy Policy

At Arvea Coffee (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our Services:

a. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely via our payment partners)

b. Non-Personal Information

We may collect information automatically through cookies and analytics tools, such as:

  • Browser type and version

  • IP address

  • Device information

  • Pages visited and time spent on our website

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders, updates, and promotions

  • Improve our website, products, and customer experience

  • Comply with legal and regulatory requirements

  • Prevent fraud and maintain security

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.
Cookies help us:

  • Remember your preferences

  • Understand site traffic and usage

  • Personalize content and offers

You can adjust your browser settings to refuse cookies, but some features of the site may not function properly if you do.

4. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: To process payments, deliver orders, or host our website.

  • Legal Requirements: When necessary to comply with laws or protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of that process.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders and provide services

  • Comply with legal obligations

  • Resolve disputes or enforce our agreements

6. Data Security

We take appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no online transmission or storage method can be guaranteed 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal data

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Object to or restrict certain data processing

To exercise these rights, contact us using the details below.

8. Email and Marketing Communications

With your consent, we may send you promotional emails about our coffee products, offers, or events.
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

10. Children’s Privacy

Our Services are not directed toward individuals under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us personal information, we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a new “Last Updated” date. Continued use of our Services means you accept those changes.